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Store Policies

We believe that honesty is the best policy.

In today’s online shopping market, we believe that honesty is the best policy.

That’s why we designed the most generous, fair, and transparent policies for our customers.

Learn more below and reach out with questions.

TERMS OF USE

Returns, Exchanges & Refunds

Please be sure to report any issues with your order within 10 days of the delivery date to ensure proper resolution. Any issue reported outside of 10 days may not be honored. To qualify for a return the item must be returned and received unopened. 

Email info@nvlxlabs.com to initiate a return.

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Cancellations

Once an order has been submitted, no edits or cancellations can be made.

PRIVACY POLICY

Your privacy is important; we want you to shop with confidence.

 

Messaging Terms and Conditions

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